Dairy Queen Grill & Chill

I’ll start with the fact that I have been in the restaurant industry for almost a decade. Both experiences I’ve had at this Dairy Queen have been nothing short of terrible. The first experience I had, I was ordering for me and my family (5people) everything was going good until I got to the window and he told me that I needed to come inside if I was going to order that much food. It was 5 meals. I’ve never been told in a DRIVE THRU that I have to come inside at any FAST FOOD restaurant. Not to mention his tone was very disheartening. Today we got drinks from there but one was modified a certain way to which chris said he couldn’t do so we told him we get it that way every time(which is true) so he overfilled it causing to spill all inside of my car. Thankfully I have never encountered a ma

Very disappointed at the quality and amount of food vs what is shown on the menu. I always expect actual food to differ from the way it looks on the menu but this is just nowhere near what it should be. 6 of the tenders I got barely make 2 from the picture on the DQ menu.

Ordered two blizzards with lids at the drive through speaker box. Confirmed that they heard I need lids which they assured me they did. Get to the window no lids and the blizzards' ice cream is 2-3 inches above the cup line... which is fine because they have tall lids. Well I tell the guy at the window I need lids... he takes a flat lid and smashes it down on the 2 extra inches so globs out the sides which means it wont seal. Wipes it lazily with a napkin and hands it out the window... doesn't even offer me a napkin. On the second one he realizes that he probably shouldn't do that again so tries the big lid... but doesn't take the spoon out... he basically tries to shove the spoon through the bottom of this SMALL blizzard because he cannot be bothered to just throw the spoon out. Aga

Come here every so often and it’s okay, but Lily was working tonight and made the experience 10/10. She deserves the recognition (and a raise)

Its time to give up on this fast food service. They are constantly out of ice cream, food, and containers to serve items. The management should really be re-trained, put on a probation period, evaluated and let go if they cant improve.