Dairy Queen Grill & Chill

Rude staff, refuse to honor in app coupon. Terrible portions, ruins the joy of ice cream.

Got our blizzard in cold November weather and it was literally liquid. They never turned it upside down. Pure liquid ice cream. Called the store to inform them of the issue and was told that’s normal because they put hot fudge in it. Guess we won’t be back to this location because melted ice cream soup is acceptable?

Weekend service was the worst I’ve ever experienced at a Dairy Queen. We go during the week coming home from gymnastics, and order the same thing. 2 for 5 sundaes, a snickers blizzard, and 2 for 5 cheeseburgers. On Friday evening, I was told there was an 0.89 cent charge for the sundaes. Three days earlier, this was not the case. I told the cashier this and they didn’t have an answer. When I was handed my food. The sundaes were not in bags, or a holder, and the blizzard didn’t even have a lid on it. It did have a spoon… which is the first time that’s ever happened. The portions I paid 0.89 cents extra for were pathetic. I don’t think we will be visiting this location again on the weekend.

We had such a great experience here with our kids. Jonas was working, and gave us some of the best customer service I have seen. Thanks for being a great example of a hard and friendly worker for my kids to see. Great job! Ice cream was fantastic.

This place is pretty much a cluster… Lots of staff, slow service and long waits. Dirty restaurant. Not sure what the problem is, but I’d look for another location if you are craving DQ.