Dairy Queen Grill & Chill

Waterloo, IL · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Waterloo
#23
of 39 restaurants
City Percentile
21%
rating percentile

Dairy Queen Grill & Chill is a restaurant located in Waterloo, IL. It is one of 39 restaurants listed in Waterloo. Its 3.5-star rating is slightly below the Waterloo city average of 4.2 stars. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Fabiola Tomas · Jan 2026

We ordered food through the drive thru, our food was delicious. Our fries were fresh and the flamethrower sandwiches we nicely made. At most burger places the burgers are made sloppy but not here. It was late and we stopped to eat before heading home (and hour and a half drive). We were pleased with the service and food. I hate thar I didn't get the guy's name working.

★★★★★ 5.0 Wendy Antonellis · Nov 2025

Probably the nicest little Dairy Queen we have been to and the girl who waited on us was delightful! All the food we got looked and tasted wonderful. Could not recommend more! We will be going back.

★★☆☆☆ 2.0 Brianna Gerfen · Jul 2025

The guy who served me was kind & courteous, however, my burger & fries were cold. My cheese wasn't even melted on the burger..and cold fries. 😕 I hardly eat outside of my home because it's costly & every penny counts. I wasted $10.50 at your establishment today & I don't think I will be back, although I doubt it matters.

★★★☆☆ 3.0 Jacob B B · Oct 2025

Stopped by yesterday for some food but I haven’t been there since the summer time with my kids, when I was here yesterday it was chaotic, no gloves were being worn and it was just plain dirty, it was way better over the summer time when they had some kids working for them, but it’s just plain dirty now.

★☆☆☆☆ 1.0 Jessica King · Jan 2025

Went at about 4PM for ice cream with my kids and the front door said to enter through the patio door. Walked inside and it smelled like a sewer. Not sure what happened but they had just mopped the entire restaurant. The kid who took our order was super friendly. Great guy. I’ve been here a couple of other times and he’s has waited on me in the drive thru and always helpful. However, both my kids didn’t want to finish their ice cream and asked to leave early because the sewer smell was so bad. Not sure when is the last time they were inspected but it’s filthy inside. They probably need to replace their machinery & definitely need give that teenage boy a raise.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

Top Restaurants in Waterloo

NameRatingReviews
Zera Artisan Bakery★★★★★ 4.920 reviews
Oh Sugar! Ice & Cream★★★★★ 4.920 reviews
Mamma's On Mill★★★★★ 4.820 reviews
Morrison-Talbott Library★★★★★ 4.820 reviews
Shorty's Smokehouse★★★★★ 4.820 reviews
The Coffee Girl★★★★★ 4.720 reviews
Senator Rickert Residence B&B★★★★★ 5.013 reviews
Salt and Honey Bistro★★★★★ 4.620 reviews
Family Kitchen★★★★★ 4.520 reviews
Ja Bowl Asian Express★★★★☆ 4.420 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.