Dairy Queen Grill & Chill

Every time I go through the drive-thru, I pay then they make me pull away from the drive-thru and park in a nearby parking space, telling me “We’ll bring you your food shortly.” This is unacceptable service. I understand it’s to get drive-thru times down, but there should be no excuse why you must make the customer leave the window before they are handed their food. If you want your times down, then work harder. This happens to every single car that drives through, it infuriates all of us. On another note, my order was wrong, after i’ve waited 15 minutes for it. The same exact situation happened to the customer before me who had to wait for theirs, just to have to leave their car and walk inside the store to complain. The fast food is not fast, it is not accurate, and we are met with terri

Went through the drive thru here and all of the lights were turned off even though they were hours from closing. There were no cars in the drive thru because the place looked closed and they were conveniently “out” of everything I tried to order. The kids working were also quite rude. Definitely will NOT be visiting this location again.

I had a bad experience, but the General Manager was absolutely amazing, very apologetic, and kind and cared..People please give this store another chance, he's trying so hard, thank you. He takes care of problems, he does , he listens.

This place looks dirty behind the counter , one employee burped out loud while working and wiped sweat off of their forehead with the back of their hand , kitchen is over crowded about 8 cars in the drive through lane and I seen 3 employees not enough people working in a busy restaurant I left without ordering I was not going to eat there wondering how dirty the hands were that was handling my food I turned around and left before ordering. I think that employees should wear plastic gloves when handling food.

Happy Bithday 😂 I pre-ordered a cake online, it wasn’t made at the scheduled pick up time or at all. The employees said they didn’t know how to use the system to receive online orders. I spent nearly an hour to get this issue ironed out to basically settle for a pre-made cake (picture attached). Fortunately it tasted okay and birthday being mispelled made for an epic laugh.