Dairy Queen Grill & Chill

So slow. I stood there for about 25 minutes just to get ice cream, and there was only one other customer waiting. There were a bunch of employees in the back, but the line barely moved. By the time we finally got our ice cream, it was already melted. To top it off, the cashier had really bad hygiene, which was pretty off-putting. Definitely not a good experience.

Chicken strip baskets should automatically come with gravy especially when I ask for it and it is shown on the menu board!!! Ruins the whole meal, called to get replacement and they refused to fix it and there wasnt even a manager on duty when i called!!! Window worker wasn't very friendly either. $26 just gone. Normally this location is good, but refusing to replace the meal when they missed something is ridiculous!!

This is a little extreme on the condiments. The burgers were very messy. The chicken straps weren't edible,the hot dog was nasty. The only thing we got good were our drinks and fries. It was a waste of $55.00. We are very disappointed.

Currently the only way I’ve gotten to know this establishment in the city is doing DoorDash deliveries however I’m in the restaurant industry. I’ve trained general managers for many years and I will tell you this crew. The management team knows what they’re doing and they are on the ball the restaurant is Very clean. If you pay attention to detail, you’d be able to tell that they’re always in a good mood, the retaining staff, or would it appears from the guest view I just think that this Dairy Queen is doing an excellent job and I’ve always had a pleasant experience for myself and my dog. They’re definitely sincerely happy people there and I like the way they maintain their building. It’s just all around good. I also wanted to mention that with my observation, they are consistently busy an

Lol honestly???? My 7 year old son dropped his cone literally right after we pulled up from paying & me thinking it wouldn’t be a big deal (it’s a what? 2$ cone?) they would replace it & maybe make him feel a bit less badly about accidentally dropping it…. Nope. They reluctantly replaced it with a seemingly ‘mini’ version of a cone while while stating “it wasn’t OUR fault he dropped it, but we’ll replace it THIS TIME ok?” And handed me the smallest cone I’ve ever seen. I was taken aback for a second to be honest. Where’s all the dang compassion in humans gone to?! Disappointed. A star added cause they still technically ‘replaced’ it. 👎🏼