Dairy Queen Grill & Chill

Thomaston, GA · Fast food restaurant

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Thomaston
#33
of 68 restaurants
City Percentile
39%
rating percentile

Dairy Queen Grill & Chill is a restaurant located in Thomaston, GA. It is one of 68 restaurants listed in Thomaston. Its 4.1-star rating is slightly below the Thomaston city average of 4.2 stars. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Saturday11 AM–9 PM

Customer Reviews

★★★★★ 5.0 Laura · Sep 2025

Amiya provided great customer service. Her smile and attitude was perfect from the time I walked in. The bathrooms were clean and my s’mores blizzard was made just as requested. Definitely would love to stop by again when traveling. Keep up the great work team!

★☆☆☆☆ 1.0 Lisa Thomas · Jan 2026

I had a very disappointing experience at this Dairy Queen. The manager put a hamburger in the microwave and gave it to me, and when I bit into it, it was extremely hot and burned my tongue. Food should be prepared fresh and safely, not reheated in a way that can hurt a customer. To be honest, this is why I hate going to fast food restaurants—because food is often not handled well. If a restaurant is slow, that should mean there is time to cook food properly and in a timely, fresh manner, not pull food that’s been sitting and throw it in a microwave. What really upset me was when I went back to the window and explained what happened, the cashier started laughing in my face. That was very disrespectful and made the situation even worse. I was in pain and trying to explain a serious issue,

★☆☆☆☆ 1.0 Carl Tippens · Oct 2025

Very poor customer service and lack of common courtesy by the employee we encountered. I will not mention her name, but it starts with "M" according to the receipt. She pretty much refused to speak to us. We barely received a sample portion of the food for which we paid. I'm unable to post a thorough review due to the limited choices to click. We won't be returning to the establishment anytime soon.

★☆☆☆☆ 1.0 Mack Benz · May 2025

We were the last order of the night. I literally sat for 8 minutes waiting on a triple flamethrower that they somehow messed up. Absolutely astonishing how bad their service is to mess up a SINGLE BURGER ORDER. Paid and charged for a triple patty flamethrower, received a double. They even repeated triple back to me. Astonishing considering I saw their manager literally helping the staff make it. I have no words other than never visit this place, skip it and go to BK.

★☆☆☆☆ 1.0 thomas clay · Jun 2025

This Dairy Queen isn't very good at all Every time I order a Blizzard it's always soft and runny like a melted milkshake,not firm like it should be.We have to drive all the way to Barnesville to get a decent Blizzard. Theirs are always done correctly and the service and food is outstanding. This location needs to learn,yes you can set the temperature on the ice cream machine to a lower temperature to make a proper Blizzard.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.