Dairy Queen Grill & Chill

Not impressed. Thats a large order of onion rings. And dont bother asking for condiments. They won't add them into the bag anyways. We've gone 3x and they've forgotten the condiments all 3x.

A huge pet peeve is when a cashier tells me to pull all the way up when there is no one else in the drive thru. I could understand if the drive thru is busy, but in most case when traveling the drive thru is empty. Why do they not accept American Express? I really don’t know. It’s 2025, American Express is a major card, why are some places not accepting it…?

Ordered to 6 piece meals called and the manager Cavver or something like that didn't care said oh ok and I can return my food since they didn't do there job correctly no composition or apology offered just a oh ok. Not even busy there was 1 vehicles behind me and 2 in the parking lot. Horrible manager and pathetic customer service. $30 plus dollar order at fast food for 2 meals the owners should be ashamed of there management.

The food was great, but unfortunately, our experience was impacted by the service. The young woman (Chloe) taking our order seemed distracted and more focused on joking around than ensuring accuracy. As someone who’s worked in customer service, I understand it’s not always easy—but if you’re not in the mindset to do the job, it shows. Two of the items we ordered were missing from the receipt, and our ice cream treats were handed to us long before the rest of our order, leaving us waiting nearly 30 minutes for our food.

Bought an inedible ice cream cake. Brought it back to swap out for a new one, should have been no biggie. Talked to a teen “manager” who refused to exchange my cake. Tried calling DQ several with no answer, no voicemail. Left a message on the website with no response either. Can’t get ahold of anyone except a teenager. How frustrating. $50 bucks wasted.