Dairy Queen Grill & Chill

Storm Lake, IA · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Storm Lake
#21
of 56 restaurants
City Percentile
36%
rating percentile

Dairy Queen Grill & Chill is a restaurant located in Storm Lake, IA. It is one of 56 restaurants listed in Storm Lake. Its 3.4-star rating is slightly below the Storm Lake city average of 4.3 stars. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 GtrLife 69 · Mar 2026

I come here quite often, used to have rude staff. Since nick became the manager he has changed so many things in such positive ways. I truly enjoy coming here. Food is hot and fresh every time now. Customer service is top tier. Chris is very respectful as well and the whole night shift crew seems to really care and we appreciate that. Dont let a bad past experience stop you from another try!

★★★☆☆ 3.0 Nicco LaBryer · Feb 2026

The ice cream and food here is fine. Service isn't the best I've had a few odd experiences. Dining area is usually dirty with sticky tables.

★★☆☆☆ 2.0 Madison Monahan · Sep 2025

I ordered a mint Oreo blizzard with brownies, a Dr Pepper, and a chicken strip meal with cheese balls. Much to my surprise, I received an Oreo blizzard with no brownies, chicken strips with fries, not cheese balls, and no pop. The line was long so I did not want to be a bother, but this really disappointed me. Do better. Overpaid for what I got. Paid for thing I did not receive.

★★★★☆ 4.0 Stephanie Clausen · Jun 2021

There was a pungent smell upon entering the building and approaching the front counter. The employees didn’t have a clue what I was talking about when I mentioned the smell to them. Bathrooms were smelly and in need of an update. Obviously the primary reason I went to DQ was for ice cream; and it actually turned out to be a very tasty blizzard I received! Chocolate chip cookie dough is always my favorite!

★☆☆☆☆ 1.0 JALISCO · Jul 2025

DQ use to have amazing service, but now with all these teenagers they have, service is a complete downfall I was in the drive thru the other day and they were swearing in Spanish and English being super rude…. They always reply with WHAT ??? WHAT ??? If the mic doesn’t work then DQ needs to fix it asap, and the cussing in the mic needs to stop we had kids in the car and that’s not ok !!!! These teenagers need to step it up nd be responsible and respectful or get new ones !!! It’s ridiculous how bad the staff treats you here !!!! And on top of all this we didn’t even get our order correct they forgot our cheese curds and forgot an ice cream !

Accessibility & Amenities

✓ Outdoor Seating ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Quick Bite ✓ Counter Service ✓ Dessert

Services

Fast food restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.