Dairy Queen Grill & Chill

So anyone that lives in Belfry or South Williamson KY, this review is gonna be mainly for you. I went to Dairy Queen in South Williamson today and it was really an eye opening experience. I ordered a chili cheese dog and a blizzard. I pull up to the window and they give me the hot dog and tell me to pull up towards the curb and they would bring my blizzard out in a few minutes. I waited about 10 minutes and a boy come to my window and asked if I had a brownie blizzard and I told him no. He then walked off. I waited probably 5-8 more minutes and I decided I was going to pull around front and go in to ask for a refund because several people behind me had gotten their ice creams and I watched inside the window and saw people inside getting theirs. Soon as a I pull around front and go to get o

It would be nice if the managers and employees had even an ounce of customer service skills or even if they could do their job correctly. I love Dairy Queens food but anytime I go to this location I am met with rude employees, incorrect food, and an overall poor experience. Call me disappointed yet again.

I placed an order for an ice cream cake earlier in the week with specific instructions, and when I arrived to pick it up, I was told it hadn’t even been made. The staff explained that their cake maker is only in once a week—which is something they should have mentioned when I placed the order. Instead, I wasted my time and left without the cake I needed. Very disappointing and unprofessional. If a location can’t fulfill cake orders reliably, they shouldn’t be taking them in the first place.

I had some DQ today. I ordered the #5. Double cheese burger meal, with fries. I also had a Reese Cup Blizzard for dessert. As we all know, the blizzard was amazing. Wildly enough so was the burger and fries 🍟 ! You made me feel better and my day a little brighter. Thank you so much Dairy Queen!

We walked in to buy an ice cream and an ice cream cake at 2:13pm we had to stand at the register for 5 minutes before anyone actually walked up to the counter and took our order…it is now 2:27 pm and we are still waiting on a small blizzard… update we finally got the small blizzard at 2:34 pm