Dairy Queen Grill & Chill

The young man working the cash register went above and beyond. That gentleman is exactly who you want to be the face greeting you and helping you. Informative and honest. We left the local DQ in Somerset because they were out of what we wanted and this DQ had plenty. Best short drive we’ve ever had to make. Thank you!

When we got to the store, we were the only ones there. We ordered our food, then got our drink cups. # 1, the ice machine was broke, so our drinks were luke warm. #2, there was only about 5-6 ketchup packs. #3 it took almost a half hour to get our food. $4 one of our party requested her sunday with her meal, but she didn't get it. When we were ready to go, she got her sunday then. #5 I ordered a dipped cone and one of our party ordered a blizzard to go. It took at least another half hour to get the blizzard, which was mostly thawed, and i FINALLY got my ice cream cone . A HALF HOUR to get an ice cream cone. I have NEVER had that bad of service at one of your stores. Same lame response that every one else got, does any human even look at these reviews?

The reason for these scores is because we went in for lunch. November 10th it was 30 degrees outside and they had the door open; it was freezing in there. When asked why I was told it was warm in the morning so they opened the damn door. Now don’t you think they would have shut the door NO! Everyone was freezing in there! Very poor of the staff! I’m glad they have more Dairy Queen’s around. It ma be a long time I ever go back there. Miserable lunch.

Went there to get ice cream and waited in line for 24 minutes then left and not a single thing came through the drive through… there’s workers in there all over messing around and yet there was so many cars in the drive through waiting. Don’t hire teen workers if they won’t do their work..

Male at window was rude and very disrespectful. They made our cones right after car in front of us ordered hot food. So they sat there for 8 minutes. He said they were in cooler…. They didn’t look very appealing when I inquired about them sitting here told me I was hostile and he didn’t have time for that. Really……….