Dairy Queen Grill & Chill
Shepherdsville, KY · Fast food restaurant
- Address
- Dairy Queen Grill & Chill, 184 Joe B. Hall Ave, Shepherdsville, KY 40165
- Phone
- (502) 543-6140
- Website
- www.fourteenfoods.com/?y_source=1_ODk5NzY2NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Open · Closes 12 AM
Dairy Queen Grill & Chill is a restaurant located in Shepherdsville, KY. It is one of 70 restaurants listed in Shepherdsville. Its 3.9-star rating is slightly below the Shepherdsville city average of 4.0 stars. It ranks #15 of 70 restaurants in Shepherdsville. There are 10 photos associated with this location.
About Dairy Queen Grill & Chill
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Saturday | 5 AM– |
| Sunday | 6 AM–11 PM |
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | 5 AM– |
Customer Reviews
As a comfortably plum man, I’m no stranger to DQ. As far as that goes, nothing out of the ordinary. This is a Grill and Chill, so they have a full menu, as well as, the ice cream we’re accustomed to. The staff was super friendly, even more so than is to be expected. The most important thing to note for my chocolate lovers, is they have actual chocolate ice cream, instead of mixing in syrup to vanilla. That’s huge to us chocolate purists. They also provide puppy cups FOR FREE. Not sure if they’re all supposed to but I’ve been to a few that charge. The final thing I’d like to note, is the hours. They’re open late. Dangerous for a fluffy man, but nice when you get late late night dairy itch.
I go here almost every l almost every Saturday morning and for the most part the food is always fresh I'm ready to go although the drive-through cashier she's not so pleasant she kind of has an attitude but that's overlooked due to the freshness and the quality of the food all the other employees seem to have a very good attitude just a drive-thru girl
Fast Friendly Service. Clean Pleasant Employees
I want to say i truly love dq breakfast. I am leaving 1 star only because of the girl that is always in drive thru. An well today she showed her true colors with the way she spoke to my wife and me over the fact that my wife dumped out like 1/4 cup of water from the ice that had melted. I have worked drive thru and I can say i never spoken to customers the way she did. Because I would have lost my job if I did. When I called the the manger and spoke with her all she could say is ok. So on that behalf that is not how the manger should have responded. A true manger would interact with the customer on the phone not just keep saying ok
It honestly sucks that I have to write this because we’ve been loyal customers here for a long time. We eat at this Dairy Queen almost every day, spending around $80 each visit without hesitation. The food has always been good, and the staff have usually been friendly and helpful. Sure, they might’ve forgotten something small like honey mustard or gravy here and there, but they always made it right with no problem. However, our most recent visit was really disappointing. We placed our order — over $80 worth — and noticed when we got home that an entire six-piece chicken strip meal was missing. We had to drive all the way back, wait in line again, and explain the issue at the speaker. When we got to the window, they said they had to drop new chicken, so we pulled up to wait even longer. D
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.