Dairy Queen Grill & Chill

Overpriced, Doors locked well before closing time, poor implementation of tap to pay in drive-through, building shrubbery needs attention Price: Ridiculously priced $5.50 for a mini blizzard. Door locked before close: The door was already locked 20 minutes prior to close. I was unable to go inside to place an order. Tap to Pay: Very disappointed in the experience in the drive-through. If you want to use tap to pay on your phone. You have to give them your phone and pass it through the drive-through window. The employees explained that this is because the cord for their card reader does not reach the window. In the year 2026 this is unacceptable. Every fast food chain has adjusted and gotten a longer card reader cord to accommodate phones. To take tap to pay, I should not need to give

Right so let me be clear, i have NEVER seen a dairy queen this bad. 1st of all, sundaes. You get SCAMMED. I live locally, so i know how they were before, the sundaes used to be stacked scoops almost reaching top of lid, now? you get like 2 small scoops, absolute bs this establishment is, food quality has declined so much over the past 3-5 years. Dont go here, I hope this place closes especially with the high-schoolers that barely do anything here and work lazily.

Came to this location asked for a lettuce wrapped sandwich they said no! So I got 3 piece chicken tenders The french fries were hot Fresh brand new but the chicken strips were hours old very cold hard and dry. I also ordered a regular cheeseburger. The cheeseburger seem like it was old and they warmed it up because it was very hot to the touch and the bread was spongy like it had been warmed up in the microwave. I will not be going back and I hope that you see this and you do not go there either

First and foremost ,,I want to say thank you to Osvaldo for the most amazing customer service I've ever received. Osvaldo you are what customer service is all about. You wouldn't know this by by looking at me because I wear a smile no matter what but I was having the worst day the worst day today and walking in here and seeing your smile with a very warm genuine welcome and the calmness in your voice was so amazing that you turned my day all the way around good job dairy Queen he should be a manager that's what customer service is right there thank you so much

Love Dairy Queen but I definitely won’t go to this location again. Very trashy area, and very rude service. I asked to substitute hot fudge and nuts for strawberries and bananas. They still put nuts and told me they can never do an order like this again. “No substitutes!” They said. I’ve always ordered this from different locations and never had an issue until I went this this specific location. I’ve never even had to pay for substitutions at other locations. Please be careful and check your food especially if you have a nut allergy.