Dairy Queen Grill & Chill

New Town, ND · Fast food restaurant

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in New Town
#11
of 17 restaurants
City Percentile
13%
rating percentile
Address
Dairy Queen Grill & Chill, 99 Coop St, New Town, ND 58763
Phone
(701) 627-2270
Website
www.dairyqueen.com/en-us/locations/nd/new-town/99-coop-st/16315
Status
Closed · Opens 10 AM

Dairy Queen Grill & Chill is a restaurant located in New Town, ND. It is one of 17 restaurants listed in New Town. Its 2.7-star rating is slightly below the New Town city average of 4.0 stars. It ranks #11 of 17 restaurants in New Town. There are 7 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain

Hours

Saturday10 AM–9 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Alex Jemz · Oct 2025

This location is a constant disappointment. They frequently fail to open at their posted 10 AM time. When I finally got in, I ordered the #10 combo. The burger was visibly dirty with grime and tasted foul, like it was cooked on a filthy grill. The fries were soggy and stale. The most unprofessional part? When I tried to document the poor quality by taking a picture of the burger, the staff started laughing at me. They have zero respect for their customers. I threw most of my meal away because it was inedible. The complete lack of cleanliness and basic customer service is shocking. Avoid this place at all costs.

★☆☆☆☆ 1.0 Trontae Daniels · Feb 2026

Very disappointed, very disgusting. My wife miraculously contacted food poisoning from this location and has been sick ever since!!!

★★☆☆☆ 2.0 A. McD. · Jun 2025

I ordered the 2for 5$ mix n match, the strawberry sundae and the cheeseburger. My daughter ordered the 6 piece chicken basket. I was on my lunch hour and didn't check my order, AND the dairy queen girl forgot my cheeseburger 😔. I couldn't go back and get it because I was at the end of my lunch hour. Very disappointing!

★★☆☆☆ 2.0 kaditFFXI · Jun 2025

They need to relearn how to make blizzards bc the bottom third or so is always plain ice cream. It seems like they're constantly short handed.

★☆☆☆☆ 1.0 Andrew Wilcar · Aug 2024

Literally the worst DQ ever. They ALWAYS messed up on my order. They don’t know how to take a SIMPLE 7$ meal deal. Always forgetting to add or remove something from my order ESPECIALLY on my blizzard. Like how hard is it to work there? It’s insane when I tell you that it’s EVERY time I go. There hasn’t been one time where they get my order right. And it’s not me because the one in Williston, killdeer, and Stanley are on point each time. And I order the same thing.

Accessibility & Amenities

✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Delivery ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Quick Bite ✓ Counter Service ✓ Dessert ✓ Seating

Services

Fast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.