Dairy Queen Grill & Chill

We ordered chicken strip baskets with gravy. When we got home and opened the gravy there was less than a tablespoon of gravy in the container. It didn't even cover the bottom there was so little! There were also very few fries. This place has gone downhill fast.

I've been here a few times in my life when I was younger. I've been here with my friends and her sisters and my sisters. This is your standard Dairy Queen. It is a bit small at this location and atmosphere inside. But the service was good. I remember my friend filled out a survey from a receipt and got a free Dilly Bar🍦🍧🍨✨️ and I did the same. Excellent service, I had no problem here. I loved the service was good. It's fun to be out here in the summer☀️✨️💖 sitting outside.

Went here around when new haven school got out, everything was fine and ordered correctly but food was slightly incorrect when received I ordered sauce and tossed chicken tenders and got regular tenders instead. I ate inside before the rush, I didnt mention anything because to me it was not a big deal. But the person at the register was super nice and friendly and did read off everything correctly. Blizzard was made good and timely and even during the rush food was still brought to us by worker hand. I recommend this location for how good the food was honeslty everything was hot and fresh.

The New Haven Dairy Queen has been a staple of New Haven for a very long time since I was a kid. I remember walking across the street and going there on our half days or after school or during the summer when we were at your pool. The owner who had it was the nicest guy ever, and I’m not sure if he still owns it or somebody else does since they did the remodel. However, a little bit of time in between there the service wasn’t up to par but lately these last few weeks when my kids and I have stopped, they have been absolutely amazing and great service. I think one young man who I’ve had a few times is a manager and he has dark hair with glasses and he has the best customer service an attitude towards us and his coworkers that I have seen. So I just wanted to give that young man a shout out

I actually like to come here for their normal food as well as the ice cream. Their burgers taste like they were cooked on a backyard grill and it hits a special spot. And their ice cream is great, with many options to choose from. The staff are friendly here, but sometimes it can be a bit slow at times.