Dairy Queen Grill & Chill

I was asked if I wanted lids on my blizzards and I said yes. So they brought them out with out lids and the ice cream overflowing. She then said ohh you wanted lids and I said yes . The lids didn't go all the way on so a stream of ice cream was all over in my truck!! My thought is why ask if you are just going to do what you want! They were good!

Unfortunately in order to leave a review you have to leave a star. We decided to stop here for dinner after a long day at work. I placed the order and then asked to add a small cotton candy blizzard before I left the ordering speaker. The girl was very sweet and added it. I pulled up the window and paid the bill but and she was getting the order around the child working the "microwave" the one MICROWAVING my burger said you should throw that blizzard ar her. The sweet girl looked mortified as she said Travis my windows open. He begins to laugh and then looks at me as I say yeah Travis maybe you should. The sweet girl hands me my order and I leave. The next day I called to speak with the district manager who I'm told is on vacation in Hawaii and he probably won't call me back anyways. And 3

Never in my life have I seen such disrespectful staff. They were not disrespectful to customers but to each other. Even in the farthest corner of the building I can hear cussing from the kitchen. I constantly hear screaming and don’t even get started on the way they treat their possibly minor staff. One day I came in to see a sweet girl being body shamed by a manager. At one point I heard him remark about her needing a workout and to “loose a couple pounds” never in my life will I go back and support that place with such blatant disrespect.

My friend had a misunderstanding with an employee regarding her son’s birthday cake, and I’m deeply grateful to Tina for the way she stepped in with compassion and professionalism. She took the time to listen, offered reassurance, and ensured we felt heard and supported. Tina kindly invited us to return later in the day to experience the full birthday cake presentation, and she thoughtfully recommended Emily to personalize the cake with her creative touches. What could have been a disappointing experience turned into a meaningful one—thanks to the kindness, attentiveness, and teamwork of Tina, Emily, and the entire Dairy Queen staff. Thank you all for going above and beyond to make a child’s birthday special.

I took my grandchildren out for ice cream and expected a regular visit! An ADULT male was making extreme comments (seemingly towards a younger girl) and his vocabulary was full of swear words. My cone was extremely runny and the workers were extremely vulgar and unkind to one another. I would NEVER let my granddaughter work there and I would advise the parents of these minors to watch closely.