Dairy Queen Grill & Chill

Unprofessional management with years of ongoing issues and no visible improvement. After nearly a decade, it’s clear there’s a lack of accountability and leadership. The reliance on very young staff is telling any experienced adult would immediately question how this location is being run.

Went there at 11am expecting to get fresh food Ordered a 6 piece basket, got 5 pieces of chicken . Two of them which were half the size of the others . Pic for reference of the regular size vs one of the little ones. My fries were literally not hot at all and tasted like they were from the day before which I don’t understand how bc I got there when they opened and waited 15 minutes to receive my food thinking they were making everything fresh since it was early . Disappointing.

Was waiting on my pick up order. Lady at the register had friends there in the way the whole time. The lady then proceeded to give me a dirty look and throw up a hand, I watched her do it so she decided to grab someone else to see what we needed help with. Waiting 15 minutes after what the pick up time was, got home and food was cold and was shorted on some chicken tenders. Why are we letting kids run a food joint with out adult supervision?

This is the best dairy queen location. Sometimes it's slow, but I always know my order will be correct and the food will be on par. However we switched to placing our order via the app and no longer run into any issues with a wait. We will forever be switching to this location for future orders.

Food was hot and fresh! Didn't have to wait long, and fewat withe great customer service