Dairy Queen Grill & Chill

This dairy queen is sadly going to go out of business if they don't change something fast! The one in Medford is constantly busy. This one should be successful but it is poorly run and you cannot see it easily! I live in the area and have driven past it accidentally on numerous occasions because there is no sign, set back from the road, and has a row of bushes along the road. This is probably why they have such a small staff as well, because no one even notices that it's there. There is usually only 2 people working in the building, which makes everything take forever. I place pick up orders on the website and then often have to sit in the parking lot or stand inside for 5-10 minutes waiting for my food when I ordered 10 minutes prior to arriving. I stopped going through the drive-thru aft

The best place for a late night ice cream!!! They even have a giant spoon outside AND on the door. Times Square vibes all around. 10/10 very cool

Selena was a beautiful soul very sweet, friendly and helpful when it came to picking out my desired lunch she was patient with me. I definitely see management potential in her. Keep up the good work, girl.! Food was amazing !

Me and my British friends visited today, wasn’t able to get the name of the woman who spoke to us about not having a Dairy Queens where we’re from but she had long red hair! She was really friendly and nice and gave great customer service. Thank you for making our day

Went in for ice cream only . Waiting 2 minutes and first time the order was wrong. Staff was focused more on the Uber Eats orders than the customers who came in an ordered. Very understaffed .will not go back .