Dairy Queen Grill & Chill

I asked to add lettuce tomato and pickles on my bacon ranch burger and they didn't do it. They asked for the old hamburger back while they remade it. Then the new burger wasn't what I ordered either so I asked for the manager. The manager comes to the window talks rudely to me and doesn't apologize at all. She tells me you're not getting any free food or coupons discounts ect. I told her Well I want a refund and she refused yelled at me check your burger before you drive away I asked her name and a refund again she said she didn't have to give it. They didn't give me a receipt with my order either. She then threatened me with police if I didn't leave the property without my refund .. i contacted corporate and made a complaint. The employees inside really have attitudes and deliberately mes

Order ice cream here all the time and it's usually great!! However had an awful experience tonight. Ordered online, and one of the blizzards ordered was not right, made with the wrong ice cream flavor and wrong toppings. So I just asked if they could remake it, no big deal. Ended up remaking the blizzard with no toppings just a cup of chocolate ice cream. So once more I asked them if they could remake or add toppings. The two women working insisted on arguing with me about it and the manager stuck her hand in it to "check for toppings" disgusting. So she ended up remaking it and the third time it was ok, ( still not made right as I ordered a mix bowl mash up and they just gave me a cookie dough) but at that point I just wanted to leave. While all of this was going on the other bliz

Excellent in all ways - clean, fast, friendly & great taste. Everything about my recent visit was great. Appreciate their friendliness, order accuracy and portion sizes. They even ask those textbook above-and-beyond questions like "do you want salt & ketchup in the bag?" which is uncommon nowadays. Really appreciate their team and leadership. I look forward to stopping by there whenever in Malvern.

Worst service ever. 5 people walking around. Placed a call in order and still wait for 20mins. Then they give you a broken cup that the shake leaks all over your car. DQ try harder

Great spot to grab some ice cream, perfect customer service Sparky's Welding and Fabrication LLC