Dairy Queen Grill & Chill

Went there after church yesterday like we have in the past. Ordered the tender meal that comes with a sundaes. Went to get it after we ate. The person wanted to charge for them,,,,I said it comes with the meal..I wanted a chocolate and a strawberry for my wife and me. The person asked if I wanted in a cup or Cone? Then she started laughing. I asked her was so funny. She made a strawberry in a cup and put chocolate on the top and handed it to me. Want be back in this place again

I go every Monday to visit my son. And the atmosphere is chill and the music is fun. We sit and are served with a smile and always enjoy the meal.

I went here the other week for lunch and was suprised by how lovely my experience was. The staff was extremely friendly and attentive. They could see we had a long day at work and made sure we were taken care of. They even made my blizzard when I stood up to go which was perfect. My food was fresh, hot, and delicious. The store was clean. All those workers deserve a raise for sure. They love there job!

I used to love this place. They were always super friendly and never got my order wrong. But something has definitely changed within the last few months. I've now had several orders wrong, and today was the last straw for me. I ordered a choco brownie blizzard and it tasted like it had chemicals in it. I've had so many blizzards from this particular DQ and NEVER had one that tasted like this. Not only that but my onion rings were a mess. Not even shaped like rings. I swear, I thought one of them was a mozzarella stick at first but no, it was just a mushed ball of onions. The real kicker is when I called to complain (because I picked up my food and brought it home), they didn't seem to care at all. They told me the only way to get a refund was to literally bring the food back to the store

I placed an order @6:57 pm. A young lady, Sheyenne took my money and gave me my drink. A few minutes later Sheyenne says she wants me to park in spot one. As she's instructing me, she looks bad and said your food is ready. She then goes outside to handover an order. All good. No problem. A young man comes to the window and instructs me to pull over and my food will be out shortly. I tell him the other young lady told me it's done. So another young lady, African American kind of short tells me, they are heating up my fries it will be just a moment. I say Hi. She laughs. Mind you I spoke with three different employees in a matter of minutes. So i ask for a refund. A few seconds maybe 30 Sheyenne appears hands me my food. The African American young lady waves me off and tells then close the