Dairy Queen Grill & Chill

My husband and I enjoy going to the Imlay City location and eating inside. We are always greeted immediately by the man behind the counter. He is extremely nice! He also makes great blizzards! The food is hot and fresh, the onion rings crunchy.

Actually, the man who took my order yesterday seemed very friendly, and fairly quickly prepared our meals, but then when I came back in because he left out my Dairy Queen chocolate shake, after standing in line for four minutes waiting for his customers to order, I reminded the man of my shake...he said he was "busy with other customers", he said, he "didn't have enough time, right now!". Well I already paid almost 35$ for my meal, I waited for it to be made, I waited for other customers to order....I didn't get my shake, and two other customers walked out behind me...hopefully that gave him enough time to work directly with the one customer at hand! Looking around the room on my way out, I noticed several buckets half full sitting on tables and now could clearly see the ceiling was leaki

The staff was super short with us, messed up our simple ice cream order, and the “tenders” are the size of my pinkie. The BBQ sauce should not be bigger than the tenders. Ridiculous.

This place is ok. Not the best DQ; one in Lapeer is definitely better. The food is okay, ice cream is pretty good, service is meh. The people are not rude or anything, they are mostly nice, but they get our orders wrong and are not very helpful. My husband and I both agree we will probably not be back to this location; we can go to Lapeer or a different restaurant/fast food place in Imlay.

We were the only people there and it took 5 minutes for anyone to come to the counter to wait on us. Then we waited for 20 min for 2 simple meals. When they finally brought out our food, they said they had no cocktail sauce for our shrimp meal. The only thing they would do was offer another kind of sauce. When I asked why they didn’t say that when I ordered, they just shrugged their shoulders. When I asked if I could get something else instead, all I got was a disinterested eye roll- no other offer to make it right. We gave up and took the food and left. Needless to say, we will not be stopping there again!