Dairy Queen Grill & Chill

We went to Dairy Queen for a little snack and my strawberry sundae was the wrong size that was corrected at the window when we got home we opened up the barbecue sauce and tossed wings which are advertised completely covered in sauce and get home and there’s barely any sauce on them. My pretzel sticks were cold. For the price we payed for it is not worth it. I understand it was close to closing, but that is no excuse for poor food.

I am a local and come to this DQ quite often I use coupons and their deals alot.. food is expensive anymore. I went in there today and was happy I ha e a coupon that for reward members said 50% off any order.. right on so I get a combo and a 8 in dq cake and even though it rung up with the coupon and took it off they said I could not do that there .. they only take the coupons for the food not novelty items like cake.. or bars etc. First off the coupon says any order and it rang up correctly so it is able to be taken off corectly. But they want me to ring it up separately and only use coupon for combo. That's not what the coupon says. If you are going to honor the coupon then honor it the way they have set up. It does not say combos and whatever only. It says any order.. this is false adve

If I could give this review zero stars I would. After being a loyal DQ customer for YEARS, I am absolutely appalled at how I was treated today. When a new hire made a mistake, which is more than understanding, the manager on shift immediately put the blame on me. I was very polite at first and just wanting to get answers about why my order was the way it was. However after she blamed me, dismissed me, and talked down to me like I was an incompetent child I did get upset and drop the F bomb and tell her not to treat her customers shitty. I believe anyone would get an attitude after being treated so poorly instead of with the same respect that was given. I hope in the future they have basic human decency when a customer had a problem with their order. I want to clarify that this review is

Ordered the new Alaska fish which was ok. One big complaint for the entire meal was that the fish was warm and the fries were cold.

Be prepared to wait 10 minutes and not be acknowledged at the front counter. Not even a “Hi i’ll be with you shortly!” They all ignore you and walk by and don’t even approach the front counter. Also the ice cream station is a big gross mess… Very unsanitary.