Dairy Queen Grill & Chill

I ordered online. It was ready within the time frame. I went thru the drive thru to pick up. The staff was not very friendly. It actually seemed like I was bothering her. They were quite busy inside the restaurant so I assumed that was the reason for the slighted interaction. When I received my order it was missing the drinks and the spicy queso that I had paid extra for. I forgot about it until I was halfway home, I guess because it was pouring the rain. My order wasnt cheap at 41.00 for 2 people. That doesnt really bother me, food is expensive no matter where you go. Its the fact that I paid for things I didnt receive mainly. The service I can understand. When your super busy it can be overwhelming without adequate staff.

Food so good I don't even care they've never got my order right

Food would've been better, if order had been correct. Had to wait for a while.

Giving 2 stars…. Only because the food was somewhat good. 1. Don’t expect fast service. Be prepared to wait 15/20 minutes on your order. Even if you see 10 employees behind the counter. 2. Don’t expect friendly service. No communication. No greeting. No apologies for the wait time. 3. Don’t expect proper customer service. Be prepared to be “greeted” with rudeness and drive-thru windows being shut. 4. You can expect food being decent. But considering you wait 20mins you would hope so. Asking for napkins, utensils seems to be to much extra work also for the employees to give you… 5. Seems like the employees DO NOT have any urgency or rush time to get customers in and out just going with the flow getting paid by the hour. . 6. If you don’t mind overly priced food. Slow service and r

I've been to MANY DGs in my lifetime and this one is the overall the VERY BEST. Staff were very professional and super polite to all the customers. Food was great and although it was super busy there , the staff kept the restaurant clean and organized. THANK ALL OF YOU for your hard work. Please keep it up. . I will keep coming there.