Dairy Queen Grill & Chill

Drink machine was out of half the drink options, the other options available were very watered down. They had no sweet tea, and after informing two staff members of the quality of taste from their machines they offered me a drink from behind the counter but insisted their drink machine was fine. The drink from behind the counter unfortunately tasted just as bad. It was also noticeably clear staff members were struggling to work together. The food however was very delicious, hot and fresh and was served within a reasonable time so not a completely troublesome visit.

Don't usually rate fast food joints, but this one deserves a hit. "DM" patiently served our family of 5 with accuracy and cordiality. Everything was fresh and delivered exactly as ordered.

Placed a mobile order and saw a different flavor option for the chicken tenders when we pulled up to the window. The man at the drive through window refused to change the flavor even though we offered to pay.

They tried to tell me my wasn't there then they ignored me and when I showed them screenshot of my order confirmation the suddenly apologized and said they found my order on the screen. Multiple people came in got their orders before they even gave me mine no sorry for the wait or anything. Then the soda fountain only had limited selection because everything was out. Over all worst experience ever.

The ice cream is always delicious and the food is okay, but the customer service… I’m truly impressed by how some people choose to exercise free will. Needless to say It’s always an interesting experience when we get up to the window.