Dairy Queen Grill & Chill

This Dairy Queen definitely needs better management whom I think we saw when we visited, they were just talking happily behind the cashier which was odd. They were honestly in the way of the cashier honestly and it just unprofessional. The staff member, Lope helped us but she seemed out of it as she messed up our order. First, we asked for their 6 piece chicken strips basket without no drink, she added a drink. Second, he asked for BBQ sauce and he got gravy. Third, my strawberry sundae was messy and dripping everywhere. And at last, the chicken strips weren't crispy at all. The inside was clean for the most part. The fountain drinks, condiments and sauces section was well stocked and clean as well. The other employee here was much more friendly. She helped a older couple get specific cak

Well, now I know why I never buy food from Dairy Queen. Ordered a cheese double burger and a blizzard. The blizzard was good, but could have used a lot more blending. The burger was... Horrible. After 3 bites, I realized it wasn't going to get any better and threw the rest out. I'm going to be honest, I think I'd rather eat a Jack in the Box burger and I absolutely hate Jack in the Box. I have had the chili dogs in the past. I think I'll stick with those in future...and the ice cream.

J.B. was fantastic in customer service; he ensured the place was clean and made a great impression on my young granddaughter.

Okay guys I understand you guys have issues with them forgetting things but come on. Some guy came in with so much attitude picking up his Togo order and it wasn’t ready the poor guy didn’t deserve to be treated the way he did. He nicely said it’s not ready yet until 1:22 Mind you my order wasn’t up yet and it was due before his. I waited patiently all while he’s already upset. When they finally gave him his order immediately he became screaming at him look at my box you know you see that? Idk what he saw because I saw nothing. Then went let me talk to the manager and continued telling her they forgot who knows what all I heard was sauces. Which I promise you it doesn’t hurt to respect people and speak kindly. Wow!!! How disgusting he should be ashamed of himself. This staff was nothing bu

Went 2 weeks ago. 1st time in a long time. Ordered bacon burgers in app and drove away before finding out no bacon. Employees were making comments about other customers that we could clearly hear. Did the online survey and never heard back from local store. Fast forward 2 weeks. Decided to try again. This time the customer service was even worse. The lady in black with the mask, on Saturday the 13th at 2:45 pm, was the most rude. Ordered in the app again. Ordered Peanut Buster parfait with chocolate ice cream. She made it with vanilla. When I told her it was wrong, she argued with me. When I showed her the online receipt, she grabbed it from me and aggressively threw it in the trash. Could clearly hear her bithcing about us and made the comment "I'm just trying to get rid of them". My wife