Dairy Queen Grill & Chill

Customer service is always low here. Seems like they're doing something wrong with the chocolate sauce or are just being stingy about it. The ice cream cone I got was falling apart already and barely covered w chocolate. I asked for another and I was told "well the ice cream isn't set. It's early in the day so it's going to be soft ice cream" sounds lazy and like someone needs to show up 10 minutes before opening 🤧

This Dairy Queen says they close at 10 pm. I came through the drive through, at 9:54. 1/29. Open sign still lit up in the window as well. I was told over the speaker, “we close at 9:30” … just say you’re lazy. Who ever is managing and closing the store, the store closes at 10. Closing duties come after 10. Stop refusing customers and lying so you can start closing duties and go home sooner. It’s ridiculous. Stay true to the closing time on your business schedule or change it. I’m so tired of lazy closing staff deciding they can close a store whenever they feel like it and inconvenience customers. The owners need to fire this staff. SMH

We’ve been customers of this DQ for over 5 years, and the service at this particular location has been the worst of any Dairy Queen we’ve been to. I shared my experience with 5 or 6 of my neighbors and we all agreed it is unacceptable. Employees aren’t responsible and don’t seem to care about customers, and it shows in most visits. If you are the owner: You may want to get in contact with one of us — I would welcome discuss this and I'm sure we would all be happy see improvements to our local DQ.

Overpriced and disappointing. I ordered chicken tenders for myself and my kids, spending $48 on three meals and two ice cream blizzards. The chicken tenders were dry and tasted old. The chocolate blizzard was awful, and when I asked to exchange it for something else, the staff acted as if they didn’t understand English. The employee refused to swap it out. My son ended up throwing his meal away. I won’t be coming back—total waste of money.

Their chocolate dipping sauce for their ice cream seems to have been diluted the last five times that I’ve gone. It doesn’t even cover and create a good Chocolate crust. The standards are really getting low.