Dairy Queen Grill & Chill

I wish zero stars were an option. Do yourself a favor and avoid this place entirely. The service is impressively incompetent-so slow that you'd be better off going to the grocery store, buying the ingredients, and making ice cream from scratch rather than waiting for a simple vanilla cone. The staff moves with a level of urgency that suggests serving customers is an inconvenience. This location should be shut down, wiped from existence, and repurposed as a memorial to everyone who's ever wasted their time here. Thanks for deleting my review, but I have it saved and will continue to post it every time.

Waited in the drive thru for almost 5-10min just for a melted blizzard. I just got it today too. It’s ice cream, shouldn’t be that big of a deal, but no. I expected more. No matter how hot it is, the ice cream shouldn’t have been this melted. It looks like it has been sitting before even handed it off to me too. I am actually kinda piss. I never really write reviews but this was a big disappointment. Whoever is currently at the drive through also didn’t have that great of a personality either. The cup was all wet and gross. I even ended up spilling on my jeans and in the car and I have to work like this. It’s a hot day today but there shouldn’t be any excuses for anything since it was slow. Now I have to freeze it at work because of poor service. I will never come here again. What a disap

I ordered through the Drive Through and waited for 15 minutes for an ice cream sundae. I felt trapped in line. Definitely never going here again because this isn’t the first time I’ve had to wait excessively.

5 of us went to Dairy Queen this past Friday evening. We are in the area for a local event and live out of state. We arrived at 8:55 and went inside to order. There was a group of young girls and also a door dasher waiting for their order when we arrived. As we're waiting to order, the two staff members making orders, older female and a young male were swearing and complaining of customers coming inside because they lobby closed at 9pm. The place was an absolute mess. There was crumbs from previous orders all off the place. The mixers were full of cookie crumbs at the bottom and on the mixer it self. Along with the floor covered with crumbs and food! I have never seen an Dairy Queen this dirty before. We finally were able to order and once again the younger male started getting really upse

We also ordered some food which i did online but still had to wait like 15 minutes for 2 6 piece chix strip baskets with cheese curds. Never gave me cups for my drinks, people that came in after me where getting there food before me, employees just standing around giving blizzards to customers for free cuz they made the wrong ones they said but I was never offered one who was still waiting for my food. Watched the cook put my food up which sat there for about 5 minutes when 2 employees argued over making stuff for drive Thur So my food was cold the chicken was not cooked all the way threw very small pieces of chix and they don't no how to count cuz there was only 3 strips in each basket. When I tried to call no one answered .when I got threw the next day they hung up on me and didn't re