Dairy Queen Grill & Chill

The food has always been good and is out in a timely manner. However, when it comes to the workers it is easily apparent that there is a lack of accountability when it comes to work place safety. I noticed that all people working in the evening were wearing crocs that are clearly out of compliance with OSHA standards. I havw noticed this on my last 3 or 4 visits

Went through the drive thru and was shorted $10 in change. I was told the manager would have to count the drawer that night to refund me. Called the next morning I was told to see the owner, went to the store no owner was available. Went to the store in person, the owner said the drawer wasn’t over by $10. I asked them to review the camera footage so that he could see that I paid with a $20 bill and exact change and was owed $10. The owner stated that the cameras at the drive thru didn’t work that good to see. I wasn’t offered a gift card for $10 or anything. Will not return.

Great place to have lunch. Customer service was a stellar 10/10. We were asked if we would like to have our dessert made after we finished eating our entrees so the ice cream wouldn't be melted. Extremely thoughtful. The burger, chicken tenders and fries were all HOT. Definitely made to order. The HEATH® Caramel Brownie Cupfection is divine. The Cinnamon Roll Centers Blizzard is very good as well (not as good as the Heath dessert). The only reason I took a star off was due to the bathroom (women's) . There was no tissue paper. Other than this caveat, the restaurant was extremely clean and well-kept and I will definitely be back. Thank you for taking care of us.

This is the second time I visit this location and the ice cream I like is the new one named “Hot Chocolate Coco” . It was totally different from my first experience. This time, I could not see the chocolate colors or taste the flavor of chocolate. It was all about vanilla and cookies. I shared some pictures for you to judge. Definitely not going to this location ever again. It seems like this location is not doing well enough to actually serve the chocolate. It might be too expensive for them to afford it… whatever it is going on, it happened to my husband more than 3 times already.

If I could give zero stars tonight I would. I went to Dairy Queen and ordered what I’ve previously ordered several times and “manager T” claimed I couldn’t be given an order total due to what I was ordering without being charged extra. I ordered a Brownie and Heath Bar Cupfection but kindly asked “T” not to put the brownie in the cup with the ice cream. My personal reason for this is because the brownie gets soggy. Needless to say “T” claimed she couldn’t put the brownie on the side because it came together. That’s ridiculous. U less the cup is made with the brownie inside there’s no reason she shouldn’t have been able to honor my request. Dairy Queen is already a bit pricey so I refused to pay extra for a simple request. Then I asked for a manager, “T” refused to give me a manager and ref