Dairy Queen Grill & Chill

Not sure what happened with this Dq, but sadly I nor my family will never come here again. On 11-25-25 around 6:20pm we stop in and ordered three 4pc chicken strip baskets and a milkshake. We found a seat and they brought out 1 chicken strip basket, the gravy was like water. I took it back and asked if I could get another gravy this one is like water and they looked at it. I said if all of your gravy is like that never mind I dont need it. Young lady in the back said wait until I get done cooking this burger I have to thinking the gravy up. I said I don't want anything special just your normal gravy. They said they would bring it out with the food. 20 minutes later still no food so we go to counter and ask about our food and they said they was waiting to bring it out they was working on th

After not having any cakes in their freezer, the one taking my order went to check to see if they had any in the back. Another employee came and asked if I had been help then proceeded to tell me to go sit somewhere so if they can have other customers come to the counter...as the lobby was empty. Almost 40, i know how restaurants work, I didnt appreciate being told to sit down as a paying customer

Very young and immature staff working in the evenings. The management really needs to step up the training that involves staff communication and ability to follow meal orders properly. We won’t be going back so whether these issues get resolved or not doesn’t bother me. Just feel like management should know they should do better with the hiring/training process.

The kid at the drive thru is awesome! My order is always right! This is around 2pm, didn't get his name. Great job!

I just ordered a Reeses cup blizzard, and paid for extra Reeses cup. It hardly had any resses cup in it, and it seems that as an afterthought they sprinkled a little on top. I just had the same ordered blizzard in South Bend last week and they had done it right.