Custom Cakes NW

Renae made an awesome cake for my mother-in-law’s 100th birthday. Being a huge Green Bay Packers fan, we knew it had to be Packer-related. She suggested a cheesehead cake. It was perfect and the family loved it! She also made cupcakes for the kiddos in the Packer theme. She loaned us her own foam cheesehead to put the cupcakes on!

My husband is from Memphis where caramel cake is eaten at celebrations. Renae brought my husband’s vision to life with a caramel filling in our wedding cake that was loved by everyone. The blackberry buttercream cream filling was also a big hit. The cake tasting experience was fun and we enjoyed trying Renae’s unique and flavorful buttercreams and icings. Renae is a skilled baker and it we are so glad we went with her for our wedding cakes and cupcakes.

I wanted to share my experience so others can make an informed decision. I reached out to Custom Cakes NW over two weeks in advance to order a custom cake for my one-year-old’s birthday. After my initial email inquiry, I was told the cake could be done and instructed to call to go over details such as flavor, icing, and decorations. When I called on New Year’s Day, Google listed the business as open. The call rang to voicemail, and on the last ring it was answered. I was told—rather abruptly—that no cake information would be taken because it was New Year’s Day and the owner was “decorating her house,” followed by a dismissive comment about Google’s hours. Despite this, she proceeded to take my cake details. While I understand it was a holiday, the interaction felt unprofessional and unwelc

NO CAKE Delivered for our wedding. I was mortified. All the extra flowers were delivered for decorating the deserts, final details and payment was made w/in weeks of our date. This made no sense. I called Renae and all she really said, “it didn’t make the bake schedule”, a complete miss and barely said sorry - it was a surreal moment! This happened back in April 2025 and I’m finally writing a review as I am still so bothered by the reaction - I honestly don’t recall an actual apology, no effort to help in anyway, just matter of fact about it. But hey - we pivoted! Ultimately, who needs $500+ in deserts! We spread the flowers around on the table; and decorated a little frizzle cake from Albertsons! It even had raspberry filling. We cut the cake and then shared with all - tiny 1/4

I’m so happy we decided to go with Custom Cakes NW for our wedding. Renae was incredibly communicative throughout the entire process, promptly responding to our initial inquiry, and accommodating any special requests we had. The tasting process was really fun, and she gave us lots of flavor ideas we never would have even thought of. And most importantly, the cupcakes and wedding cake were so flavorful and moist! She really is the best in the business.