Culver’s

This location really doesn’t care about customer service whatsoever. The person taking my order at the drive thru was very rude and rushing me as I ordered. Once I received my food it was cold the cheese didn’t even melt. I was given old and burnt bacon on my sandwich as well. This location is convenient for me as far as the area but I may have to drive a little further for better service.

Whoever they have cooking in the evenings does not know how to cook. I come to this location a lot, and they use to have buttery carmalized brown smash burgers with big pieces of crispy bacon. The last couple of weeks I've been receiving very low quality food and I'm not sure what's going on. I ordered a lemon cooler today and there was chocolate all rimming the cover and it looked disgusting. And for like the third time in the last couple of weeks I received a grey burger with little crunchy burnt bits all over it and the bun with some tiny rubbery anemic bacon strips. I used to think this was the best location but not anymore. I'll go somewhere else. This is bogus.

Valentine’s Day thru the drive thru my coleslaw missing got home didn’t have it! Culver’s is going downhill! The parking lot at night you can’t see anywhere you’re going. I would say from now on Chick-fil-A is way more organized & a place I’d rather be.! Culver’s does not do a bag check to see if they have everything in their matching the receipt and this is poor customer service and also extremely unorganized and it dis satisfaction to customers. This is the Oak Creek Wi location.

I ordered a few custards & overall the custards were done well unfortunately there was one custard that was not done well. The custard that was not done well was the hot fudge custard the reason why it was not done well is because there’s barely any custard in the container & to me that’s disappointing

Tried having employee remake this with butter pecan and Oreo. Was told it was. What planet are you living on when it’s $12 for custard and they can’t properly make this? Horrible service won’t return and I’ll take my money back