Culver’s

Culver’s consistently proves why it remains one of the most dependable and enjoyable fast-food restaurants around. Every visit reminds me how committed they are to quality, and it truly shows in every part of the experience. Their food stands out immediately—fresh, flavorful, and made with real care. The ButterBurgers are always cooked perfectly with that signature sear, and their ingredients never feel rushed or thrown together. Even their sides, especially the cheese curds and crinkle-cut fries, taste like they were prepared with a level of attention you rarely find in fast food. What really elevates Culver’s, though, is the consistency of their customer service. The staff is always warm, friendly, and attentive, whether you’re ordering at the counter, going through the drive-through, o

This location clearly needs better training support for there front staff. The poor kid taking my order has no idea what’s even on the menu. I asked for a salad where the chicken would be substituted for buffalo tenders and they told me that it wasn’t possible. When this was brought to the attention of another employee, instead of offering support to the kid they just made excuses and went about their job. Our order was also incorrect, when my mother asked for the sandwich to be plain with only cheese the employee did not remove the other toppings. THERE NEEDS TO BE A TRAINER WITH A NEW/INEXPERIENCED EMPLOYEE!!! It’s the dinner rush, and it’s easier to get an order right than fix a bunch of mistakes.

Paula was an incredibly kind manager when our order got mixed up. Customer service at its finest. Good food as always

I love the customer service and the food here! You definitely have to try the Pretzel Pub Burger — it's my personal favorite. Highly recommend for a great meal and friendly atmosphere!

We bought food through the drive through. We were given the wrong order and didn’t see until we arrived home. The manager wouldn’t give us a refund unless we came back to the store and they also wouldn’t refund the original order. We ordered 2 burgers and were given chicken tenders. They want us to waste time driving back, to pick up our correct order. Waste time and money because of a mistake they made. I’ve never had problems with any Culver’s, service has always been top notch. This Elmhurst location is terrible compared to the other local locations.