Crumbl

Dubuque, IA · Cookie shop

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in Dubuque
#17
of 188 restaurants
City Percentile
79%
rating percentile

Crumbl is a restaurant located in Dubuque, IA. It is one of 188 restaurants listed in Dubuque. Its 4.7-star rating is above the Dubuque city average of 4.2 stars. It ranks #17 of 188 restaurants in Dubuque. There are 9 photos associated with this location.

About Crumbl

Crumbl is a gourmet cookie and dessert shop in Dubuque, Iowa, serving fresh, made-from-scratch cookies and desserts each week. Our rotating weekly menu features unique flavors alongside classic favorites, all baked fresh daily using high-quality... More

Hours

Saturday8 AM–10 PM
SundayClosed
Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM
Friday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Krystal Kelly · Jan 2025

When I walked in and placed over $100 order, I cannot believe the customer service I received as well as the teenagers running the place to make it look like a joke. The establishment is dirty. I never had issues like this with Crumbl cookie and super upset that it is Not even taken into consideration and the company doesn’t even do anything about it.

★★★★★ 5.0 Libby Debes · Feb 2026

I love the rewards program with Crumbl. A lot of places you don't get to use their rewards until you spend a ton of money at their business. Considering my daughter and I go every time there is a Dubai themed cookie on the menu it works well for us. And, it's close to my work. If she's had a particularly good day at school I stop on my way home.

★★★★★ 5.0 Emma Brenner · Feb 2026

Clean establishment, polite workers, a very fun and lively place, the foot traffic at this location is crazy. I love the Brownie Batter Cookie, it’s even more amazing when it’s warm.

★★★☆☆ 3.0 Kris Escalante · Jul 2024

Personally did not care for the cookie I selected. It was lacking in flavor/taste, was heavy, and it had a lot of oily residue. The shop was very run down and service was backed up. DISCLAIMER: The shop had many people so my opinion about the cookies probably differs from everyone else.

★★★★☆ 4.0 Shawn Sickles · Sep 2025

I've only been to crumbl for my nephew, but the few times I have, have been recently and they do have a decent set up. Nice atmosphere for cookies and the smell of them is good. If your not technology inclined and don't use card, then your gonna have a hard time as they don't take cash as far as I'm aware of. Some of the prices are a little high, but I guess it's ok for the size and quality. Sum it up to being a solid place.

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Dessert ✓ Restroom ✓ Quick Visit ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Cookie shopDessert shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.