Creamery Ice Cream

Delicious soft serve! I didn’t realize the only ice cream they offer is soft serve, but you have the option between vanilla, chocolate, or twist. The location is great, parking was good but I imagine it gets pretty packed when it’s warmer out. The cashier seemed new but eager to help and take the order. There is a drive through and outdoor seating available. I look forward to visiting the Creamery again soon.

I'm truly baffled at the level of incompetence that I witnessed tonight. I ordered the strawberry shortcake sundae after realizing they no longer carried Rainbow Cone. It looked NOTHING like the picture....it was a mound of vanilla with a few strawberries. I was expecting an actual sundae, at least comparable to what was advertised. I decided to take it back and give them another shot. This time they gave me THE SAME EXACT THING, minus the nuts, that I had to ask for....there was no strawberry drizzle and only a tiny piece of the shortcake crammed under the even fewer strawberries. I'm not sure how, even with 5 employees working (on a Tuesday night, mind you), it still took 20 minutes to get through the drive thru and they messed up the order TWICE!!.....I just feel bad for the poor girl t

I never knew getting ice cream could be such an unenjoyable experience. Would never come back to this location just because of staff

I will never go back. I went for the first time since I live near and ordered a small brownie ice cream. By the time I got back home which is only one mile away, I got totally sick and had to run to my bathroom with severe cramps. As a chef who have graduated from the cooking and hospitality Institute of Chicago years ago and years of cooking in different establishments, something isn't wasn't right with the vanilla soft serve ice cream or brownie. This has never happened to me except for once years ago when I had food poisoning. The customer service was good but I will not be returning.

I took my daughter to this place because she worked hard and got an A on her math test, so I thought I'd treat her to some ice cream. She was so excited—this was supposed to be a special moment for her. But the guy taking our order, who was also making the sundae, was beyond rude and disrespectful. At first, I let it slide, but when he handed me my daughter’s sundae, it looked absolutely terrible. I took a closer look and realized—he had put nuts in her hot fudge sundae. My daughter is DEADLY allergic to nuts! I couldn’t believe it. I immediately asked another employee what his name was, and they told me it was Dominic. Unbelievable. Not only did he treat us terribly, but now my daughter could have been in serious danger. I am beyond furious.