Cracker Barrel Old Country Store

Troutville, VA · American restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Troutville
#4
of 10 restaurants
City Percentile
67%
rating percentile
Address
Cracker Barrel Old Country Store, 3153 Lee Hwy, Troutville, VA 24175
Phone
(540) 966-5438
Website
www.crackerbarrel.com/Locations/States/va/troutville/281/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl
Status
Closed · Opens 7 AM

Cracker Barrel Old Country Store is a restaurant located in Troutville, VA. It is one of 10 restaurants listed in Troutville. Its 4.3-star rating is above the Troutville city average of 4.0 stars. It ranks #4 among Troutville restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Cracker Barrel Old Country Store

Cracker Barrel in Troutville, Virginia is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and... More

Hours

Saturday7 AM–11 PM

Customer Reviews

★☆☆☆☆ 1.0 Sue Plaisance · Oct 2025

Hands down the worst Cracker Barrel we've ever eaten at! We always look forward to going when traveling to an area that has one. We were all starving and couldn't wait to be served our favorite dishes. Service took a while, lomger than usual...that was OK. It was the food that was just horrible. 4 dinners, all like warm at best. 8 had chicken and dumplings with fried okra and grits as my sides. Dumplings were gummy, way too many for the amount of chicken and no gravy with it dry. The okra was not hot at all, as though they have been sitting on a counter not even under a warming light. The grits was the last straw! Lumpy, not cooked all the way, and zero seasoning...a pinch of salt goes a long way when serving up southern food. WOW! My kids were served like warm chicken tenders and not eve

★★★★★ 5.0 Victor Castro · Nov 2025

I can speak for the majority of ppl who eat at cracker barrel by saying thank you for firing the head of marketing for trying to remove Uncle Hershel from the logo, also for trying to remodel the restaurants. There's a reason it's loved by all who enter because it feels like home when you eat there. Food is good, vibes are there, great place to eat. Don't think about changing it ever again! If it ain't broke don't "fix it"

★★★☆☆ 3.0 Mat Turner · Sep 2025

I had a server that did not want to serve me. She kept disappearing and I kept running out of water. The food was very delicious except the pork chops needed more gravy. I love to have a biscuit with blackberry jam but that wasn't going to happen with the girl I had today , so I ordered a coke cake with ice-cream. At this a different server was bringing me water.

★★★★☆ 4.0 Brenda Whitt · Jan 2026

We love our local Cracker Barrel! We're there frequently. 98% off the time the food is great and so is the service! This visit was in the 2% area. Our server was super sweet but never came back to check on us after delivering the food until she brought the check. We'd both been out of drink for quite some time. The food was definitely good, though! There were not many patrons eating; there was snow and ice on the roads and had been for a couple of days. The staff out in the store was super nice and helpful as always. We're not difficult to keep happy... just check on us periodically and refill drinks. We believe in tipping really well... just don't leave us with no drink for most of the meal!

★★★★★ 5.0 Tom Brown · Feb 2026

My group’s stop into Cracker Barrel today was met with enthusiastic, attentive, honest and generous service by Grace and her supporting staff. It was our first real meal of the day coming off many hours driving, and while the kitchen was out of the type of chicken for several of our dishes, we were able to work out good substitutions and satisfy a real hunger. The food was real nice—tender chicken, warm food, well seasoned—and quick too! The manager on duty and Grace made sure our group was accommodated and that any mishaps were corrected. Things happen, and the team worked hard to make the right things happen. Our positive experience felt well considered. Couldn’t have asked for a better server in our scenario, and the food was worth any sense of wait. Solid dinner with my friends. Would

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

American restaurantBreakfast restaurantDinerFamily restaurantGift shopLunch restaurantTakeout RestaurantRestaurantSouthern restaurant (US)Traditional American restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.