Cracker Barrel Old Country Store

I’m glad we had a gift card for here because this location was just grand. The food and service were excellent. Next time we’re in the area, we’ll be back!

Thanksgiving meal night, picked up day before, all seemed well…didn’t check box for accuracy (my fault) opened at thanksgiving evening…no serving utensils, eating utensils, jelly for extra biscuits and cornbread purchased. Two tubs of what appeared to be broth (unsure why included) and turkey gravy was super thin. Cranberry relish was crappy canned crap and not as shown in advertisement. Turkey was fantastic and everything else pretty mediocre for what we paid. Will not order again, even though ease of pickup and not cooking was nice, taste of food just not for us.

I've been coming here for the last 2 years I've been in the area for work and yesterday was absolutely appalling. The server kept forgetting things and getting cornbread was like trying to get the secret recipe from Mr. Krabbs. The biscuits tasted like pure dough too. The worst thing was, my to-go order. Now mind you, I know what chicken strips are SUPPOSED to look like and it certainly ain't this. My pinky finger is there for comparison. Literally the size of deep fried calamari tentacles. THIS is what you people call chicken?? I asked the manager about it and was told to take it or leave it. Yeah.... FANTASTIC attitude there buddy. If you think I'm going to spend another dime in this location, you're sorely mistaken. And here's the picture for EVERYONE to enjoy. We knew y'all were up to

Well, my brothers and I have not been back since CB went woke. We placed our orders and low and behold, the eggs were extremely small, brother Greg's steak was chilled, and the pancakes was horrible. My wife wanted the Biscuit breakfast with bacon. I didn't check the order and got home and her order was wrong, as they put sausage instead of bacon. She takes the sausage off and both sausages were burnt. Not going back and have picture to prove. Not the same place.

I want to praise the staff for helping me at the Florence, KY Cracker Barrel. Specifically, Felicia and Benny. They were swift in helping me when I realized I made a mistake with my order. I have a severe shellfish allergy and failed to tell Benny, our waiter, of my allergy. I had the grilled chicken strips. As soon as I realized my mistake, after one and a half tenders eaten, they jumped right in to help. They both sat with me at various times while my husband was getting things done to take me across the street to the hospital for treatment. Both Felicia and Benny were so kind and very concerned for my well being as I was having an anaphylactic reaction to the shellfish. Thank you from the bottom of my heart. Words cannot express the gratitude I have for your help. I am doing well after