Cracker Barrel Old Country Store

Florence, AL · American restaurant

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Florence
#44
of 151 restaurants
City Percentile
37%
rating percentile
Address
Cracker Barrel Old Country Store, 150 Cox Crk Pkwy S, Florence, AL 35630
Phone
(256) 766-2442
Website
www.crackerbarrel.com/Locations/States/al/florence/476/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl
Status
Closed · Opens 7 AM Sat

Cracker Barrel Old Country Store is a restaurant located in Florence, AL. It is one of 151 restaurants listed in Florence. Its 4.3-star rating matches the Florence city average of 4.3 stars. There are 10 photos associated with this location.

About Cracker Barrel Old Country Store

Cracker Barrel in Florence, Alabama is where friendly smiles meet homestyle cooking and unique shopping—all at a fair price. Whether you’re craving Breakfast All-Day with fluffy Buttermilk Pancakes or Southern classics like juicy Fried Chicken and... More

Hours

Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday7 AM–9 PM
Monday7 AM–9 PM
Tuesday7 AM–9 PM
Wednesday7 AM–9 PM
Thursday7 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Bonnie Garcia · Jan 2026

We arrived at Cracker Barrel approximately 10:15. There were many employees walking around looking like they were busy but not really work. Took us about 10 minutes to get seated. Employees would look at us then walk away without saying anything. Once someone came to seats they put us at the seat literally at the entrance of the dinningroom. People coming and going would brush against my chair to exit to the store. One lady even used my chair to support herself while walking out. When the server came to our table he had a trainee with him. We placed our order approximately at 10:35am. My husband wanted to order lunch but was told that they can not take lunch orders till after 11 am. So we needed to order breakfast only which we did. We waited till 11:10 before our food was bro

★★☆☆☆ 2.0 rochelle Raper · Nov 2025

Horrible service, waited 15min before anyone even asked about a drink. Then the manager pitched a fit for the second time about my 8lb Maltipoo service dog you was laying on my sweater minding her own business. I even told her that I reported the last incident to corporate, and was assured it would never happen again. I've ate their a lot of times over the lady 6years with my service dog, and I never had an issue till they got new management. Then to top it off it was almost an hour before we got our food, they didn't even bother bringing us some biscuits while we waited. Also got a $5 take home and had a little bit of macaroni and cheese, and the smallest chicken thigh I believe I've ever seen. I might eat there again if they change management. But I have to say I've been eating at crack

★★★☆☆ 3.0 Jane VanderLaan · Feb 2026

Our waiter was excellent. However, the food was well below par. I happen to order this vegetable plate almost every time I go to CB. The meal is usually generous in portion and delicious. This time the mashed potatoes were so dry I was astonished. Both the pinto beans and turnip greens had more liquid than actual food and the cornbread muffin was just about hard as a rock. The carrot cake was delicious especially the icing!

★★★★☆ 4.0 Paula Waldrep · Jan 2026

I gave a 4 star on service due to the hostess not telling me I needed to let her know when our complete party was there. We waited 40 minutes not realizing that. When I went to check the wait they asked was the complete party there no one told me to let them know that.we were all there it and it still took about 20 minutes to be seated. It took an hour to get our food once seated. The server we had was great but they had her waiting another large party. Which is why I feel it took so long to get our food. We were a party of nine.

★★★★★ 5.0 Jerrica Jai · Feb 2026

My husband and I ate here for Valentine's Day. It was amazing. I loved it

Accessibility & Amenities

✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Fireplace ✓ Great Coffee ✓ Great Dessert ✓ Great Tea Selection ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance

Services

American restaurantBreakfast restaurantDinerFamily restaurantGift shopLunch restaurantTakeout RestaurantRestaurantSouthern restaurant (US)Traditional American restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.