Cracker Barrel Old Country Store

We had a bad experience. Sounds awful but this is our history. The food was good and the front staff were friendly, but the overall experience was disappointing. When our drinks arrived, we weren’t given silverware and had to ask for it. The first set we received was very dirty, and the second set wasn’t clean either. And the end we ask for plastic silverware. My drink was also served in a cracked glass, which felt unsafe, and I even had to ask for a straw instead of being offered one. On top of that, the bathroom smelled so bad I decided to hold it instead of using it — which really shouldn’t happen in a family restaurant. The kitchen did well with the food, but the service, cleanliness, and overall upkeep need serious improvement.

My recent visit to this Cracker Barrel was disappointing from start to finish. I ordered the steak and eggs breakfast, and my guest did the same. Unfortunately, the food didn't deliver. My eggs were runny, even though I ordered them scrambled hard—so much so that I needed a spoon to eat them. The meal was poorly prepared and lacked any real attention to detail. On top of that, we ordered a Peach Mimosa pitcher, which was overpriced at $19.99 and didn’t live up to expectations. I truly regret not ordering by the glass. It wasn’t worth it in taste or presentation. The environment was unclean, two flies repeatedly bothered us throughout the meal, making it hard to focus on the food. The floors were dirty, and the overall space felt poorly maintained. The men’s restroom was unacceptable to t

First time ever trying Cracker Barrel Order: Grilled chicken with broccoli and beans, fried catfish, meatloaf with sides of dumplings and fried okra. The Good: The atmosphere is definitely one of Cracker Barrel’s strong points. The decor has a fun, homestyle, and cozy vibe that makes you feel like you’re in a rustic, welcoming space. It’s rare to find a nationwide chain serving comfort food like meatloaf and chicken dumplings, so I appreciated the variety on the menu. The food, for the most part, was fresh and clean-tasting, and the deep-fried items, particularly the catfish and okra, had a solid, crispy texture without being greasy. Also I’m not sure why, but I got a blue plate on my grilled chicken and that made me happy! The Bad: The service at this location was a bit of a letdown. M

The hostess put a damper on the experience. I asked to be reseated to another location due to the seats being in a high traffic area and I wanted a less traffic area to enjoy conversation. The hostess had a MAJOR attitude about my request to move. I did speak with the manager at the time and I do understand the seating rotation to ensure that all servers have an opportunity to serve. However, it was the attitude of the hostess. The food was luke cool. The server was kind and attentive. I am not sure if I will return to this place ... Overall the experience was not that great.

I had to come back and change my initial review from 5 stars to 1 star because the last few times we've ordered from here have been horrible. Missing items, cold food, bad customer service, etc. For example, on our last order the gravy was too thick and cold for us to eat.