Cracker Barrel Old Country Store

The last 2 times we have been there, the restaurant has appeared to be very short on employees. This time we had to wait 40 minutes, as did many others, before being seated due to the kitchen being "overloaded". After the 40 minutes, only a few people we seated and there were many many tables empty and many people still waiting. I noticed that with all the customers that were waiting and being told the kitchen was "overloaded", I counted at least 12 to go orders rushing out of the kitchen. I understand you are in business to make money however, I also believe that those of us that drove to your establishment to eat should come before taking more to go orders. To go customers should be told there were be excessive wait times or that you are currently not taking to go orders because the

It was so nice inside in a cold Friday morning. Our waiter had just put extra logs in the fire and it was so nice and warm. Our waiter was very attentive and friendly. Our breakfasts were really tasty. Some of the best hash brown casserole I have eaten at a Cracker Barrel in a while.

I was the only person waiting to be seated and the lady walked right by seemed to be totally oblivious to her surroundings. I politely walked over and asked her if I could seat myself And she acted bothered. After waiting around for 10 minutes for somebody to take my order and looking around at the people sitting at the multiple tables next to me also waiting on staff, I just decided to leave. We all know the food ain't what it used to be, and it's surely not worth sitting around waiting for. There was plenty of staff there and at least two of them made eye contact with me It didn't seem busy or bothered. It seems more like they didn't know what the heck they were doing. I felt bad for the older couple next to me who look like they were hungry and waiting to place a order. A job involves w

Our waitress Kaylee H was phenomenal! We never ran out of drinks, we enjoyed her positive attitude and expertise revolving menu items. She paid attention to detail and made us laugh. We truly enjoyed the experience! We received our food promptly and everything was delicious. This is the best experience we have had at a Cracker Barrel and it was all thanks to Kaylee. We think she deserves a raise. She has made us repeat customers for this location!

Our order was taking longer than we thought it should. Our waitress Delia came over and apologized explaining that when the cook set Our orders out that she didn't like the way my food looked so she had it recooked. We really appreciate her professionalism . She is truly an asset to your Calvert City Cracker Barrel.