Cousins Subs
West Bend, WI · Sandwich shop
- Address
- Cousins Subs, 2320 W Washington St, West Bend, WI 53095
- Phone
- (262) 334-5500
- Website
- www.cousinssubs.com/order/cousins-subs-west-bend-w-washington-st
- Status
- Open · Closes 9 PM
Cousins Subs is a restaurant located in West Bend, WI. It is one of 95 restaurants listed in West Bend. Its 4.1-star rating matches the West Bend city average of 4.2 stars. There are 10 photos associated with this location.
About Cousins Subs
Cousins Subs is a Wisconsin-based, family-owned, sub shop established in 1972. Cousins Subs and its franchisees operate over 90 restaurants in Wisconsin, providing guests with quality deli-fresh and made to order grilled subs using only the freshest... More
Hours
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
Customer Reviews
I’ve gotten leave a fire review for Christie! She remembers my wife’s complicated sandwhich order every time, even when time has passed she doesn’t forget or make a big deal about it. The evening managers give me a hard time about it but she makes it easy and does awesome every time. Good vibes, good attitude, and good food every time. If you want good sandwhiches, come when she is here! She’s awesome! Thank you for making our food perfect and how we want it every time!
Very clean restaurant and courteous staff. I had the ham and cheese sub and the flavors were great together. The only thing I wasn't pleased about with the sandwich was how thin the meat and cheese were cut. Too much bread for the toppings. The cheese fries looked much better on the display than on the plate and were pretty standard as far as cheese fries go. Could have gone without them.
Good customer service by the young blonde teenager very friendly and store was very clean aswell i highly recommend this cousins.
I haven’t eaten here, but the service has been terrible. I’m a DoorDash and uber eats deliver driver and I’ve been to this location a few times. The first time I had to listen to them complain about all the orders and what they don’t like about their job. My second experience was worse. I nicely asked a worker if my order was ready and he got an attitude about all the orders he already had to do. I left and picked up another order to come back and it still wasn’t ready. I sat there waiting by the register. There’s a wall near that area and I was resting my arms on it and was rudely told to remove my arms off it. There was no reason for it at all and at that point it came off very petty and childish.
I went here a couple days ago and it was awful. I ordered pickup at 2 pm with the promise of my food being ready at 2:30. I showed up at 2:45 and they were still making my food. Didn’t get it until 2:50 and they didn’t hand me my drink then disappeared in the back for a couple minutes while I was still standing there. They didn’t come out until another person walked in, then the lady at the counter was rude and asked me what I was waiting for. I told her I needed my drink and she handed me the wrong size when I played extra for a large, but I didn’t have time to wait around for that crap so I just left. On top of that there was maybe a couple pieces of lettuce in my blt.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.