Cousins Subs

Good customer service food looked fresh ladies were nice aswell.

This is my favorite place to stop for a quick lunch or dinner. All of the workers are extremely friendly and patient with every customer. The atmosphere is awesome and the employees are always sparking conversation with their customers. Great place and great workers. I will keep coming here until i pass away.

There were two men who took & prepared my order. They made it very obvious that they didn't want to be there & not only did this effect their customer service but the quality of the food reflected it as well. They didn't give me my correct change & when I brought it to their attention, they STILL didn't give me the correct amount! I just took my losses & vowed not to go back to this location... I've always liked Subway more anyways.

Update: it has been 2 weeks since our visit and my review. I contacted corporate as suggested in the owner’s response to my review. I waited 1 week with no response… Okay, this time I will contact corporate using my computer instead of thru my phone. Still no response after 1 more week! Very disappointed in a locally owned business that has been in business for so long (I have been a loyal customer since the beginning) that they don’t take the time respond to customer complaints. I guess it just might be time I take my loyalties elsewhere. Stopped going here about 8 months ago and go to a different one for better service and subs. Had to stop here because the other was out of Italian bread and I was craving a meatball sub. Sad to say, they got the order wrong. Asked for no cheese and got

Customer service was simply okay. Not great but okay. Try to be a bit happier that you are looking and working for that customer, EVERY customer, since we are actually the ones paying your paycheck. Remember, without good customer service, you may not see that customer again, and that means poor recommendations to others and a lower paycheck due to lack of profit...all stemming from poor customer service satisfaction. SMILE AND PRETEND that you at least enjoy being there, even if you don't! It really makes a huge difference in a customer's attitude and how they rate you....