Cook Out

I’m so tired of getting hockey pucks served as a hamburger patty. This is just becoming ridiculous. Instead of making fresh they just slap a burger that’s been sitting there just enough to warm it or should i say burn it back up to serve. This location always serves burgers black & burnt as can be

We use to eat at cookout on the regular but it seems hear lately every time we eat there the experience gets worse and worse this is what cookout out in thomasville served to me last night as a order of wisconsin cheese bites on the tray my husband burger was so burnt he threw his whole tray away and we went across the street to taco bell and had a excellent experience there i try not to complain bc I myself work in the food/restaurant industry but this is happening way to often and we work hard for are money and to keep receiving inadequate meals. Is foolish so please cook out communicate with your team and tighten up

Come out for everybody’s night at thomasville ,everything is ok. Ordered a milkshake with regular straw , maybe they should get another kind of straw for convenience. Onion ring and milkshake is good though. But others .. nah

Thomasville cookout has just went down hill they aren’t friendly and they aren’t quick in service at all. They can’t even get a milkshake right how sad ordered a caramel cheesecake milkshake and they gave me a vanilla shake. Maybe they should retrain the staff. I use to work there when I was in high school and it’s not hard to make a milkshake with every custom order imaginable.

I have NEVER had bad food from this cookout i dont think ever. My tray today is AWFUL. Fry machine is down, okay thats fine, double walkin tacos. COLD. both of em. Dont even get me started on the burger! The SOGGIEST burger I have EVER SEEN. Woulda thought it was pre-cut in half how it split down the middle PICKING IT UP out of its tin foil. Mind you I have opened this tray like 8 minutes after it was handed to me. Honestly dont even feel like coming back to let you mess it up again, I mean fix it. I had a feeling cookout was going to crap like the rest of Tville fast food. I was right.