Cold Stone Creamery

I wish I could give a MINUS 5 to this place. The customer service has been the worst till date. They are rude, arrogant and reckless. We had the icecream in store and it was melting so much. I’ve never seen this poor service and I wish I could file a complaint somewhere about this kind of service. It’s the worst. Would never recommend anyone to visit this place ever even if the taste is good. I should have checked the reviews before.

Miss Maya has created a customer for life. We visited a few nights ago. My boyfriend had a gift card and our terminally ill dog LOVES ice cream. Me and my 5-year old son went in, while dad and our pup stayed in the car. We did not disclose any of this to staff or mention that we were purchasing the “Like It” Sized peanut butter ice cream for our dog. While we were in line, my son was acting up. I was already upset about our dog and my son was on the verge of a full blown meltdown. Miss Maya discretely asked me if I wanted help. I accepted without hesitation. She encouraged my son to listen to Mommy and joked about putting him to work to earn his ice cream. She got a smile out of him. We checked out, I thanked her. It meant so much to me and was such an example of community and loving our n

Cold Stone Creamery consistently offers some of the most delicious ice cream I've ever had. The texture and flavor are superb, with a quality that truly suggests it's homemade. Beyond the fantastic treats, the staff was exceptionally friendly and welcoming. If you are an ice cream enthusiast, I wholeheartedly recommend stopping by!

Had a great experience while here a few weeks ago. I was able to get a cup of one of their new winter flavors, I can’t recall the name of the ice cream I got but it was a red velvet flavor with some other stuff added and it was the best ice cream ice ever had. Will be back again!

Girl gave me an attitude when I said I wanted 4 different cups. Instead of asking what would I like she shook her head with an attitude wanting me to continue speaking I guess. Customer service a ZERO they ask for a tip at that prompt for what they don’t deserve it