Cold Stone Creamery

Got the cupcakes, absolutely disgusting. Cupcake was made of dry overcooked cake crumbs. Popeyes biscuits have more moisture than these. For 23$ I expected better especially from coldstone but unfortunately this is what they make here. I also called and asked why the cupcakes were made of dry crumbs and they confirmed that this is how they are instructed to make them. Definitely will not be purchasing again and just want to let other consumers know what they're buying before they get scammed like I did. Edit: i brought back the cupcakes and the owner was very sweet and replaced them immediately with cookie sandwiches as well as a large container of ice cream. The cupcakes are still disgusting but the ice cream is good.

My dad had a cake made special for my mom’s birthday. He asked for a pink cake with purple writing. This is disgusting. I would NEVER come back here. This is a picture straight from the freezer, it’s still frozen yet looks melted! This is how they give cakes to their costumers. Not to mention these cakes are $60!! Please don’t give these people your business. This is the second time!!! The first time the cake tasted like soap. Gross. If I could give ZERO stars I would.

Amazing experience at Cold Stone in Holmdel Commons. The staff was friendly, patient, and genuinely excited to help us create the perfect birthday cake for my daughter. They customized it beautifully with her name, and it looked as incredible as it tasted. The ice cream was fresh and delicious, the cake layers were moist, and everything was made exactly how we asked. It was one of those places where you go in for a cake and somehow leave with extra treats because everything looks so good. The whole process was easy, fun, and completely stress free. We will absolutely be back for our next celebration. 🎂✨

10000/10 EXPERIENCE!! Angel was so kind, welcoming, and quick when I ordered, even suggesting a delicious blend of coffee ice cream and almonds mixed in! Will be coming back 🙌🙌

I ordered a custom birthday cake for my twins. It had a picture of them with their faces as spiderman. It came out awesome. There was an issue with the 3rd party delivery, but no one from the store called me to give me a heads up. It wasn’t until my husband asked where the cake was so he can see how it came that i realized it was never delivered! I called and the girl working got in touch with her manager who was very accommodating and super nice. We figured an alternative way for me to get the cake delivered with expenses covered and they also gave us some free ice cream cookie sandwiches which was a pleasant surprise! I would order a cake from them again.