Cold Stone Creamery

The ice cream was absolutely delicious, with a wide variety of flavors and mix-ins to choose from. The staff worked quickly to create my custom order, and the end result was a perfect, creamy, and indulgent treat. Their speedy service ensured that I didn't have to wait long, even though the shop was quite busy. Overall, the combination of fantastic ice cream, wonderful staff, and efficient service makes Cold Stone Creamery in Gainesville a must-visit spot for anyone with a sweet tooth. I can't wait to go back for another delightful experience!

I genuinely tried so hard to be patient in every instant with cold stone but I’m so frustrated with their lack of care considering their insanely expensive prices. I pre ordered a cake over a month and a half before the date so that everything would be set in stone. I ordered in store and had to stay there ordering double the time because the lady wrote it on the wrong paper apparently and so she had me re answer all the questions, I didn’t have a problem with it. They gave me a time to go at 11am on May 10th. May 9th comes around and they call me say “hey so yeah there’s like no way we’ll be able to have your cake ready by 11am so come at 12:30 to pick up the cake.” I said okay no worries again not having much of a problem although it is a major inconvenience for me and was told to me ver

Went yesterday around 945pm after checking that they close at 10pm. There were two gentlemen having ice cream outside. The lights were off and the door locked. Saw folks cleaning in the back. You're supposed to be opened until 10pm, why is your door locked and closed and lights off more than 15 mins before closing. 2 other vehicles came after us. I ended up getting out and taking a picture with timestamp on Snapchat to report to corporate.

Manassas on the left, Gainesville on the right, both delivered, same distance, same time. It’s like night and day! If you want ACTUAL Cold Stone who knows how to do it and cares what they are serving their customers. Go to Gainesville! Best all around!!!

We visited this location today and found it closed. The sign on the window points to a new location but doesn’t say whether it’s open. Spoiler: it isn’t. One star for sending us on a wild goose chase