Cold Stone Creamery

Our favorite spot to go with friends when we all hang out and get ice cream. This time think they were remodeling or something so place was a bit messy but we got our table and enjoyed our ice cream and place got pretty busy and only one person was working so poor girl was busy but she got it . She did good .

The ice cream is always good but the service is lacking heavily as well as the cleanliness. There was a worker in the front area eating ice cream while wearing gloves and proceeded to check me out at the register all while wearing the same gloves. Spilt ice cream and overflowing trash everywhere

Im very disappointed. But I guess it’s happening everywhere with everything. For a “less than” 1 scoop is right under $5. They must be using a teaspoon for the toppings. That saying “less is best”? For my topping, there was 2 bigger chunks that coulda went in the bowl but all got scraped into whatever is underneath the counter. I don’t think it’s worth the price. This is my 3rd time trying and at different locations, 2 other states, and I have the same opinion overall with Coldstone icecream places.

The icecream was excellent. As for the staff, one young lady was excetional. The other 3 need coaching or a new career path. The building left a lot to be desired. Tables needing cleaning floor was dirty and a lack of general maintenance. The restroom although fairly clean had no toilet paper or paper towels.

It was really good. Costumer service was top tier. And very fast. The four guys working did an amazing job and got us in and out fast