Cold Stone Creamery

My Husband never cared for cakes so he just wanted Ice cream for himself and me and my son. Well thanks to this last order for his Birthday he is done. The driver was so nice he said he was so sorry that our ice cream and my husbands blue berry banana smoothie were made the night before and were frozen. The drink was a rock the Smoothie was so hard it took till the day after my husbands Birthday for me to drink because he was so upset and didn't want it. It did taste different a bit he wanted it fresh. Our 3 ice creams were also so frozen so He is done. Idk maybe I might be as well. I gave them plenty of time over 24 hours just to make 3 cups of easy already on their menu ice cream and that smoothie. Why did they make it the day I ordered it and froze it. Sorry but you lost at least one cu

I decided on a cold stone cake for my birthday last week and using the online system was convenient and easy to navigate for placing an order. My cake was ready promptly at the time I requested, and the woman who greeted me was friendly. The cake was absolutely delicious! The only thing missing was the chocolate ganache that I had requested. There was no option to add it to a ”create-your-own cake” so I put it in the special requests. At pick up, I showed my email order confirmation which had my request list in the notes, and the woman was apologetic but told me that it did not show up on their end and their online system had glitches. The cake was absolutely delicious otherwise, but just a tip to call the store and confirm special requests for online orders.

Justin has done a great job today. Positive attitude, helpful, and quick. Thank you for helping us today! Whoever is in the back 'helping' Justin...not so much.

Not thrilled with the mixing and amount of ice cream in my Everybody sized container. Literally got home after it was made in the back and was unpleasantly surprised to find that a 1/4th was pretty much missing. I was waiting for a while to get my order taken. Half the tub was just plain French vanilla ice cream; it was not mixed thoroughly. The person who took my order was very nice though. Probably won’t be back here.

Thanks for the overpriced melted Halloween garbage. That’s a WHOLE unchopped Oreo folks! Nice work!