Cinnabon

I ordered a churro and a cinnamon roll without icing which the worker said would take 10 minutes to make which I was fine waiting for, but after 20 minutes I checked in again and she said they forgot to put it in and did a bit later so it’d take another 5 minutes but once it finished baking they gave us an extra cinnamon roll for free (and still added the icing on the side!) which pleasantly surprised me. Store is pretty closed with just technically 3 tables yet 1 table doesn’t have chairs currently. Design of the seating area and walls are pretty though. While waiting for your order you can also watch them make the cinnamons and other treats which I found fun.

I ordered one item and received something completely different. When I went to the front to ask if they could fix it or make it look more like what I ordered, I was told they changed the recipe and that there was nothing they could do except throw on something else. No apology, no effort — just attitude. On top of that, they were running a promo: Get 4 free cinnamon sticks when you sign up. I signed up, made a purchase, and was told they couldn't see my profile but to just show them the promo code in 5 minutes and they'd give me the cinnamons. I waited, came back 3 minutes later, waited in line again, showed the code — and suddenly they said I had to buy something else to get the promo. What?? This place is a scam on scam. Terrible service, zero respect for customers, and no sense of acc

As a mother of two living in Schaumburg, I have to say- I absolutely love our local Cinnabon! It’s always a special treat for the whole family. The cinnamon rolls are amazing! Warm, soft, fluffy, and very sweet. My kids absolutely love them! The staff here are incredibly friendly and patient, even when my little ones take their time deciding what to order. We’ve visited countless times, and it never disappoints. The cozy atmosphere and the incredible aroma make you feel right at home. Highly recommended!

I can’t say enough amazing things about my experience at Cinnabon! 😻😻😻 The rolls with extra frosting are absolutely heavenly—soft, warm, and the perfect indulgence. Pairing them with the sweet lemonade is a match made in dessert heaven. The team here truly makes the experience unforgettable. Ellie is always super helpful and goes above and beyond to ensure everything is perfect. Maria and Isabel are incredible too—they’re always so friendly and make sure my Cinnabon is fresh and hot every time I visit. What makes this location even more special is how the team handles the busy moments. I’ve seen how some customers get upset about waiting in line, but these girls remain professional, calm, and serve everyone with a smile. As someone who comes here often, I’m so happy to have built such a

woodfield cinnabon will forever be my favorite I just visited today and got a 4 pack and it was WONDERFUL! they were soft and fresh no issues with the employees they all were doing their job and getting it done! anytime i come the teenagers working there have everything under control and always treat us with respect! Thats all there is to it, its not a small business bakery its a store at the mall. And for that it is absolutely amazing.