Church's Texas Chicken

Food was good, service was relatively fast - but usage of the app was....a complete failure in execution. I tried to use the "new user" offer for a free 2 piece ended up being a total waste of time...the person at the window acted like they couldn't understand what I was talking about so I offered to come inside while we had to wait for our order....only to be told by the person inside that the offer was only valid with purchase - after we had just bought $45 worth in the drive-thru.... The icing on the cake? Once you click on the offer in the list, it expires in an hour.

We ordered an 8 piece mixed chickenmeal, 5 jalapeños and a reg coleslaw.We live 45 minutes away , we get home and it is all dark meat. I tried to call twice and vm is full and then no answer. Very disappointing to not get what you paid for. I have pictures of the receipt and the chicken.

Well I got a two-piece and a three-piece and I wound up with two two pieces and I will say one thing the chicken is nowhere near what it used to be and if they don't tighten up and do better I won't be back I know they don't care I'm just one person but hey

Ordered 2 4 piece tenders got to where we were eating just to see we got a 4 piece tenders meal and a 6 piece wings meal. We also didn't get any straws or napkins 😕

The order came on time but the food wasn't hot. The chicken tastes awful. No seasonings on none of the food. I only enjoyed the Dr Pepper. Do better on the seasoning of the chicken bc no one will want to eat bland chicken or bland food. And fry the chicken longer we as consumers enjoy fully cooked seasoned chicken.