Church's Texas Chicken

I will never spend my money here again. Sunday, placed a online order for pickup after church i was already in route to the place. I arrived five minute's after my pick up time. Pickup up my order and got back in my car to continue heading home. A other five minute drive and I made it home to have dinner with my family and discovered my food was not made fresh. I ordered a 10 pc. Family meal. My experience in working in the fast food industry i can identify when chicken has been sitting under the heat lamp for a long period of time to where some areas of the chicken was dried out and hard. I believe pick up order should be cook fresh to go. Very disappointed.

I stopped by this Church’s location and was seriously impressed. The food came out fresh, hot, and perfectly seasoned — you can tell they take pride in the kitchen. The chicken was crispy without being greasy, the biscuits were soft and buttery, and everything tasted like it was made with real care. The customer service stood out, too. Gloria was friendly, fast, and welcoming, and the place felt clean and well-run even during a busy time. You don’t always get that at fast-food spots, but this location definitely has their stuff together. Overall, great experience. I’ll definitely be coming back. 🍗✨

Man I wouldn’t even feed this crap(tenders) to my dog. How do you serve or even make soggy tenders? I’ve had baked tenders more crispy than these tenders. Total waste of my time and money. And I think it was a manager that served me. And he had to know when he picked up those tenders that were not done or soggy because the skin doesn’t stick picking them up. Definitely check your food before leaving. They’re selling and serving stuff they wouldn’t eat themselves.

My better half went to this location 12/3 and bought chicken that was old , dry and seemed refried. He tried calling immediately and no one answered the phone. I called 12/4 and spoke with an employee who became defensive and said that they don’t refry chicken. Well it’s pretty obvious when chicken has been rebattered and fried again hence the extensive amount of batter. I personally went by the next day the lady that answered at the drive thru wanted to discuss the matter over the speaker so I did. She was more polite regarding the situation. I parked up front and waited for the chicken to be cooked. The general manager came out to my car after he wa made aware and proceeded to tell me that didn’t happen and that’s not how they do business. We went back and forth with me about tha

The staff is horrible.I went to I this location on two occasions. Both times the staff members were arguing with each other. They were arguing about who was going to clean what when the restaurant was closed.it took over twenty minutes for someone to acknowledge me. when she finally did she told me they were out of a item I mobile ordered. Had they not argued with each other for over twenty minutes I would nave known sooner. I do not recommend anyone doing an online order just in case they want to argue instead of providing customer service.