Church's Texas Chicken

I just want to say I stood at the register for seven straight minutes without a hello, hi, head nod or any type of welcome... There were people hovering all around, orders were obviously backed up there were only three employees one cook and two others the lady that worked at the front that I have pictured in a photo said nothing to me for 7 minutes and clearly saw me standing there, fast forward she took my order and I waited an additional 25 minutes this is fast food guys... Lol! never again-

02/21/26 17:00 Ok, so I did have to wait for my order, but they were busy and my order was freshly cooked & correct. If I didn't have the time to wait, I'd of looked for what was already done and ordered that instead. I'm always in a rush because of my job...however, I'd NEVER be rude to anyone doing their job. The guys were professional and impressive at how they handled the orders that were coming in. I will be back and will make sure I have the time to wait for fresh & delicious food.

It was a beautiful establishment. The servers were very friendly and helpful. They are our point of contact and made us feel seen and welcomed. The food was great I had the fish and was apprehensive of the salt. It it was not overly salted but just right. The ambiance was subtle and welcoming. I will be going again!

This place is extremely understaffed! The wait times for food is beyond reasonable. I sent my daughter to wait for our order the young men here actually came out to smoke while customers were waiting. This is unacceptable. Upon further inspection after leaving about 5 miles down the road we found out the food was undercooked. After this long, wait terrible service we will not be back to this location. Where is the management of these children that are serving?

1st time going It took the Person working there 10 minutes to even acknowledge I was even standing there. She said Hi to the other employee walking in, coming from outside. They didnt have certain items on the menu I wanted to try. Some of the Okra tasted Old or freezer burnt?, I guess. Chicken Tenders were extremely hard. Biscuit was nicely cooked. Soft & buttery. Im glad I dont live out there, because they're definitely not like the Chicago locations. Maybe on my drive back, I'll retry it to see if it was just a bad day. Because I honestly absolutely love Churchs Chicken.